Refund, Return & Exchange Policy

We want you to love your purchase. If you are not satisfied, please review our policy below.

Return & Exchange Eligibility

Returns must be requested within 7 days of receiving your order.

Items must be unused, unworn, and in original packaging.

Personalized or final sale items are non-refundable.

Refund Process

Approved refunds will be credited to the original payment method within 7-10 business days.

Shipping charges are non-refundable.

Exchange Policy

Exchanges are allowed for size or color issues, subject to stock availability.

The customer is responsible for return shipping unless the item is defective.

How to Initiate a Return or Exchange

Email us at osmchoicestore@gmail.com
with your order number and reason for return. We will guide you through the process.